Delivery methods:
All shipping will be done via UPS or USPS:
 
We ship to US and Canadian destinations only. For other international orders, please follow links to UK, Australia, and Germany.
US orders will be shipped by UPS or by USPS, depending on which service has a shorter delivery time.We pay sales tax.
Canada orders will be shipped by USPS/Canada Post. You must pay local taxes (PST, GST and HST etc.) when the package is delivered , so please consider this point before you place an order. Delivery to Canade takes around 10-14 bussines days.
Should postal address be provided with incorrect or inadequate information resulting in non-delivery, customers will be charged the additional postal charges so incurred.
If expedited services are used for delivery, we will procure the desired service from UPS on your behalf. In the event of a refund, the shipping fee is not refundable under any circumstances except if the order is cancelled before shipping.
According to related law, we should collect the sales tax on customer with a California shipping address.
The current tax rate is 9.75% for the Alameda county so that we should charge the rate from customer whose shipping address has a state code of "CA".
| Canada |
| Delivery Method |
Weight
|
Minimum Charge |
Cost/Incremental Unit |
Maximum Weight Allowed |
Delivery Days |
| USPS Canada |
First 24 Oz |
$ 8 |
$ 1 / 4 Oz |
4 Lb |
About 10-14 business days |
| First 4 Lb |
$ 22 |
$ 1.5 / 1 Lb |
64 Lb |
|
All our products for United States destination are shipped by UPS Ground or USPS, depending on whichever service would take the shortest delivery time to your location.
| Continental United States |
| Delivery Methods |
Weight
|
Minimum Charge |
Cost/Incremental Unit |
Maximum Weight Allowed |
Delivery Days |
| UPS or USPS |
First 1 Lb |
$ 8 |
$ 0.9 / 1 Lb |
50 Lb |
About 5 business days |
|
Remarks: The shipping and delivery costs for Alaska, Hawaii, Military Locations, AFO/APO address are charged based on the number of products purchased. For one product item, full rate of CA $12.10 will be imposed; and half rate will be charged for each additional item. Delivery takes about 5 business days.
Conversion Info: 1 Pound (Lb) = 16 Ounce (Oz) = 453.6 Gram (g)
Sales and shipping of this website cover only Canada and U.S.A. For customers from Australia, France, Germany, Japan and The United Kingdom, please click the corresponding links to websites for Australia, France, Germany, Japan and The United Kingdom.
The UPS will charge us US$10.00 for any refused packages with immediate effect. Therefore, please provide us with the correct postal address and name of the recipient. Otherwise, Customers would have to bear all the additional delivery and service charges, including that being imposed by the UPS.
Payment methods
We accept payment through Paypal, Bank Transfer, Check, and Money Order for purchase amounting to USD 400 or more. If the purchase amount exceeds USD 1,000, we do not accept payment through PayPal.
Credit Card payment system supports Visa, MasterCard.
 
PayPal payment system supports MasterCard, Visa, American Express, Discover and eCheck.
  
Check or Money Order must be in US$. Canadian Check or Money Order so received will be returned for a new one in US$.
Note:
If you want to pay by check, please submit an order through our online payment system first. Checks are payable to:
Please write your name and order number on the back of your check. Any purchase over US$400, we recommend you pay by BANK TRANSFER or MONEY ORDER, do not send cash to us. Thanks for your cooperate. |
